Legal & Support
Complaints Procedure
How service concerns and complaints are handled.
Complaints
We value feedback and are committed to maintaining high standards of care and professionalism.
If you have concerns about any aspect of our services, we encourage you to raise them as soon as possible. Complaints will be handled fairly, respectfully, and confidentially, with the aim of reaching a timely resolution.
Information on how to submit a complaint can be requested directly through our contact page.